CNC Prototyping FAQ

FAQ · CNC Prototyping · Since 1985

CNC Prototyping FAQ — Quotes, Shipping, Tolerances

Straight answers to the questions product teams and sourcing engineers ask us most — from file requirements and tolerances to shipping terms for US and international orders. Can’t find your question? Email sales@jierchen.com.tw and we’ll reply within one business day.

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Before You Order

When do I need a prototype or mockup?

Whenever you need to validate a design before committing to tooling or production — checking the look and feel of an appearance model, verifying fit and function of a mechanism, or producing a working sample for investors, exhibitions, or certification testing. A prototype catches design issues while they are still cheap to fix.

What files and information do you need for a quote?

Send a 3D CAD file (STEP or IGS preferred) along with quantity, target material, surface finish, and any critical tolerances. A 2D drawing helps if specific dimensions carry tight tolerances. You’ll receive an engineer-reviewed quotation, typically within one business day.

Do you accept inch-based drawings and ASME Y14.5 GD&T?

Yes. We accept inch-based drawings and drawings with ASME Y14.5 GD&T callouts. Our engineers convert them to metric for machining and inspect against your original drawing, so you don’t need to redraw anything.

I have a limited budget. What are my options?

Tell us your budget and what the prototype must demonstrate. Our engineers will suggest alternatives — a different material, SLA 3D printing instead of CNC for early concepts, or silicone casting for small batches — so you validate your design without paying for precision you don’t need yet.

Is there a minimum order quantity (MOQ)?

No. We machine single prototypes as readily as low-volume production runs. Many projects start with one concept model and scale up to silicone casting (10–50 parts) or injection molding once the design is validated.

Process & Materials

How do I choose between CNC machining and 3D printing?

SLA 3D printing is fastest (1–3 days) and economical for early concept models and complex geometries. CNC machining (3–7 days) uses the real engineering material — ABS, PC, POM, PEEK, aluminum — and holds tighter tolerances, so it’s the right choice for functional testing, appearance models with fine finishes, and anything that must behave like the production part. Many clients print first, then machine the refined design.

What is the difference between soft tooling and hard tooling?

Soft tooling (silicone molds with vacuum casting) delivers 10–50 parts in about 5–10 days — ideal for pilot runs and market samples. Hard tooling (steel injection molds) takes roughly 4–8 weeks to build but produces thousands of parts at low unit cost. We advise which stage fits your volume and timeline during quoting.

What materials can you machine?

Engineering plastics including ABS, PC, ABS+PC, PMMA (acrylic), PP, POM, PTFE, MC nylon, bakelite, and PEEK; metals including aluminum (AL 6061, 6063, 7075), stainless steel, steel, copper/brass, and zinc alloy. See the full list with properties on our CNC materials guide.

What tolerances can you hold?

We machine to ISO 2768-f general tolerances and verify critical dimensions to ±0.01 mm on a Keyence coordinate measuring machine (CMM). Every order passes our five-gate quality control process before shipping.

Ordering from the US & International

Do you ship to the United States? What are your trade terms?

Yes — we ship worldwide via DHL and FedEx, and US clients make up a growing share of our work. Our standard trade term is EXW Taiwan: we prepare the shipment with a complete commercial invoice and export documentation, and import duties and taxes are the buyer’s responsibility. We’re happy to walk first-time importers through the process.

How long does it take door-to-door to the US?

Production takes 1–3 business days for SLA printing and 3–7 business days for CNC prototypes. Express courier from Taiwan to the US typically adds 2–5 business days. Most prototype orders arrive within two weeks of quote approval.

Will you sign an NDA before I send my design files?

Yes — we’re glad to sign a mutual NDA before you send any files. Confidentiality is standard practice for us: we’ve manufactured prototypes for leading electronics brands for decades, and your files are used only for quoting and production.

What are your working hours and response time?

Our office in New Taipei City, Taiwan operates Monday–Friday, 08:30–17:30 (GMT+8). Email us anytime at sales@jierchen.com.tw — inquiries are typically answered within one business day, which for US clients usually means a reply by the next morning.

Quality

Is your quality system independently certified?

Yes. JIERCHEN holds ISO 9001 certification (Certificate No. 10319/0, AFNOR Certification) and is D-U-N-S® registered (65-774-7101). Every part ships with CMM-verified inspection under our Total Quality Control system.

Have a Question We Didn’t Answer?

Send your CAD file or your question — an engineer, not a bot, will reply within one business day.

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JIERCHEN Enterprise Co., Ltd. · No. 5, Alley 19, Lane 49, Guoqing Rd., Banqiao Dist., New Taipei City 220, Taiwan · +886-2-7728-5122 · sales@jierchen.com.tw · Mon–Fri 08:30–17:30 (GMT+8)

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